What is JSHealth Vitamins shipping policy?Updated 2 months ago

We endeavor to process orders within 1-2 full business days. Below delivery times do not include order processing. We ask that you please expect slight dispatch delays during sales periods due to higher order volumes.

Delivery times

We know you’re excited to receive your order! While our shipping timeframes are estimates, occasional carrier delays can happen. If your package hasn’t arrived by the expected date, please allow an extra 48–72 hours. After that, feel free to contact us.

(All prices in AUD)

Singapore Shipping 

• Standard Shipping (10-15 Business Days)
• Express Shipping (3-5 Business Days)

(Rest of World) International Shipping

• Standard Shipping (8-15 Business Days)
• International Express Shipping (3-5 Business Days)

Cost:
Exact shipping and delivery charges are determined by your location and the package weight. Please use the shipping calculator at checkout for your specific shipment costs. Please note: each country may impose their own taxes or duties once the product is to be collected by the purchaser.

Shipping Protection

If you purchased Shipping Protection at checkout, and your order is confirmed as lost or damaged in transit following our investigation, JSHealth will arrange a replacement. Please note that resolution for orders lost in transit is only available where Shipping Protection was purchased at the time of checkout. If Shipping Protection was not purchased, we are unable to provide a resolution for parcels confirmed as lost in transit.