We are delighted to have you as part of our loyal community.&#xA0;It is easy to sign up, simply navigate to our&#xA0;<a href="https://jshealthvitamins.com/pages/rewards" target="_blank" rel="noopener noreferrer">loyalty page</a>.<img src="https://attachments.gorgias.help/30BVo7va4k2rvzmQ/hc/30BVo7v5ar2rvzmQ/2026021522-6eeb15bf-9c55-4212-b943-fee6150d0a7b-9a514b1f-9aa7-43d9-b63e-4b4e47ac7ae7.png" width="221" height="79" class="fr-fic fr-dii">Follow the prompts to create your account.That&apos;s it! You are part of our loyalty program and will start earning points straight away.

How do I become a JSHealth Vitamins Loyalty member?

Becoming a loyalty member with JSHealth Vitamins isn&#x2019;t just about shopping. It&#x2019;s about being part of a community.As a member, you&#x2019;ll unlock exclusive rewards and thoughtful perks created just for our community. You&#x2019;ll earn points with every shop meaning each time you invest in your health, you&#x2019;re rewarded for it. Plus, we&#x2019;ll treat you to Birthday Points, because your special day deserves a little extra love.You&#x2019;ll also be the first to know about exclusive events and new product launches.And the best part? It&#x2019;s completely free to join. Simply navigate to our <a href="https://jshealthvitamins.com/pages/rewards" target="_blank" rel="noopener noreferrer">loyalty page</a> and follow the prompts to create your loyalty account.

What are the benefits of being a JSHealth Vitamins loyalty member?

We are delighted to have you as part of our loyal community.&#xA0;Earning points as a Loyalty member is super easy.Create an account and you&#x2019;ll receive 20 points straight away, just for joining us.Shop your favourites and earn 1 point for every $1 you spent. The more you shop, the more you earn.And because birthdays should feel special, you&#x2019;ll receive 100 bonus Birthday Points to celebrate your day.It&#x2019;s our little way of saying thank you for choosing JSHealth Vitamins.&#xA0;You can sign up and begin earning&#xA0;<a href="https://jshealthvitamins.com/pages/rewards" style="text-decoration:none;" target="_blank" rel="noopener noreferrer">here</a>.

How do I earn points as a JSHealth Vitamins Loyalty member?

How do I get my Birthday Points?

You sure can!&#xA0;We recommend any points are added to your subscription 3 days in advance of it processing to avoid any disappointment.To do this <a href="https://www.loom.com/share/69872d925992444e9a1bc4567f1fa5ca" target="_blank" rel="noopener noreferrer" id="isPasted">Watch how</a> or follow the instructions here:1. Log into your subscription account&#xA0;<img src="https://attachments.gorgias.help/30BVo7va4k2rvzmQ/hc/30BVo7v5ar2rvzmQ/2026010701-eda7d583-83f6-442f-b717-6a3e949e3bed-login.png" style="width: 162px;" class="fr-fic fr-dib fr-fil">2. &#xA0;Check your loyalty points&#xA0;<img src="https://attachments.gorgias.help/30BVo7va4k2rvzmQ/hc/30BVo7v5ar2rvzmQ/2026010701-1f53e8f2-8a0a-40c7-b35a-710ebc2bf4ff-screenshot%202026-01-07%20at%2012.46.08%E2%80%AFpm.png" style="width: 300px;" class="fr-fic fr-dib fr-fil">3. Redeem your points and copy the code<img src="https://attachments.gorgias.help/30BVo7va4k2rvzmQ/hc/30BVo7v5ar2rvzmQ/2026010701-e5c7d92f-fed8-4c66-b4fa-3f34f58369b1-redeem%20points.png" style="width: 270px;" class="fr-fic fr-dib fr-fil">4. Add your code to your subscription<img src="https://attachments.gorgias.help/30BVo7va4k2rvzmQ/hc/30BVo7v5ar2rvzmQ/2026010702-77971a11-4a7c-4345-b261-9fdde5767d1f-add%20code.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"><a href="https://www.loom.com/share/69872d925992444e9a1bc4567f1fa5ca" target="_blank" rel="noopener noreferrer"></a>

Can I add loyalty points to my subscription orders?

Why didn’t I receive my birthday points?

How do I apply my points to my orders?

The maximum amount of points you can use on an order is 400 ($20) per purchase. And there is no minimum spend!

Is there a maximum amount of points I can use on my orders?

There is no minimum spend that you need to reach before you can use your points!

Is there a minimum spend before I can apply my points?

Absolutely not!If you choose not to use your points at the time you redeem them, the points will not be applied back to your account but will remain in the form of the discount code to be used on future orders for up to 6 months. The code remains the same and can be accessed via your <a href="https://jshealthvitamins.com/pages/rewards" target="_blank" rel="noopener noreferrer">loyalty account</a> for use at any time. We will also send you an email and SMS containing the code!&#xA0;

Do I have to use my points as soon as I redeem them into a code?

Only one discount can be used against one order at any one time.

Can I use my loyalty points with other discounts?

If you choose not to use your points at the time you redeem them, the points will not be applied back to your account but will remain in the form of the discount code to be used on future orders for up to 6 months. The code remains the same and can be accessed via your&#xA0;<a href="https://jshealthvitamins.com/pages/rewards" target="_blank" rel="noopener noreferrer">loyalty account</a>&#xA0;for use at any time. We will also send you an email and SMS containing the code!&#xA0;

I redeemed my points but I did not use them on my order. Why have they disappeared from my account?

<a href="https://jshealthvitamins.com/pages/rewards" target="_blank" rel="noopener noreferrer">Loyalty program</a> points will expire 1 year (365 days) after the date they were earned. Vouchers issued upon redemption of loyalty points must be used within&#xA0;6 months&#xA0;of the date the voucher is claimed. After this period, any unused voucher will automatically expire and cannot be redeemed for goods, services, or cash.

When do my points expire?

How do I access my codes?

As a JSHealth Vitamins Loyalty member you&apos;ll earn points &amp; exclusive rewards every time you shop.This includes the ability to purchase selected products and gifts using your points, alongside your regular purchase.

How does redeeming a product or gift with points work?

How do I redeem a product or gift using my points?

Only one free product can be redeemed at one time as part of one paid order.

Can I redeem more than one product or gift with my points?

Yes, you absolutely can! To redeem points on your orders, follow the instructions&#xA0;<a href="https://jshealthvitamins.com/pages/help-center?hcUrl=%2Fen-US%2Fhow-do-i-apply-my-points-to-my-orders-4710617" style="text-decoration:none;">here</a>.

Can I redeem points off the order as well as redeem the product or gift?

As a subscriber, you will receive everything from welcome packs to samplers, full-size products, exclusive merch, vouchers and limited edition surprises with deliveries as standard. As such, products redeemed with points are exclusive to one-time orders only.

Can I add my free gift to my subscription?

Free shipping redemption works in the same way as redeeming points on a regular order!Simply follow the instructions&#xA0;<a href="https://jshealthvitamins.com/pages/help-center?hcUrl=%2Fen-US%2Fhow-do-i-apply-my-points-to-my-orders-4710617" style="text-decoration:none;">here</a>&#xA0;to apply your points to a one-off order, or&#xA0;<a href="https://jshealthvitamins.com/pages/help-center?hcUrl=%2Fen-US%2Fcan-i-add-loyalty-points-to-my-subscription-orders-4710612" style="text-decoration:none;">here</a>&#xA0;to apply them to a subscription order.Please note that free shipping redemption is capped at $15. If shipping to your region costs more than $15, we recommend saving your points for another redemption option.Once points have been redeemed, they cannot be added back to your account.You can read more about this&#xA0;<a href="https://jshealthvitamins.com/pages/help-center?hcUrl=%2Fen-US%2Fi-redeemed-my-points-but-i-did-not-use-them-on-my-order-why-have-they-disappeared-from-my-account-4710622" style="text-decoration:none;">here</a>.

How does the Free Shipping point redemption work?

Our Customer Care team works hard to respond as quickly as possible and we aim to get back to you within 48 hours.

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Quiz

JSHealth Vitamins AU

Welcome to the club. As a member you'll earn points & exclusive rewards every time you shop. Find out more, here.

Loyalty

What is JSHealth Vitamins shipping policy?

Can I take JSHealth Vitamin formulas during conception, pregnancy or breastfeeding?

Can I take JSHealth Vitamin formulas together?

Can I take JSHealth Vitamin formulas with my medical condition?

Are JSHealth Vitamins Gluten Free?

Can men take JSHealth Vitamin formulas?

How long until I see results from JSHealth Vitamins?

How long can I take JSHealth Vitamins formulas for?

What age do I have to be to take JSHealth Vitamins formulas?

What is JSHealth Vitamins returns policy?

Can I take JSHealth Vitamins formulas with medications?

Are JSHealth Vitamins products vegan?

Do JSHealth Vitamins formulas contain calories?

Can I take all the JSHealth Vitamins products every day?

Can I cancel or change my order after it's been placed?

Is the JSHealth Vitamins range Kosher certified

General

What are the benefits of taking the JSHealth Vitamins Berberine+ formula?

Can I take JSHealth Vitamins Berberine+ if I have a medical condition?

Can I take JSHealth Vitamins Berberine+ if I am on medications?

Can I take JSHealth Vitamins Berberine+ during pregnancy and while breastfeeding?

Can I take JSHealth Vitamins Berberine+ with Lean+?

Can I increase my dosage of JSHealth Vitamins Berberine+?

What is JSHealth Vitamins Berberine+?

How do I take JSHealth Vitamins Berberine+?

What makes JSHealth Vitamins Berberine+ different?

Can I take JSHealth Vitamins Berberine+ with Detox + Debloat?

Is JSHealth Vitamins Berberine+ Vegan?

Berberine+

What are the benefits of Hair + Energy?

Can I increase my dosage of Hair + Energy?

What is the best time to take the Hair + Energy?

What makes Hair + Energy different?

What is the difference between Hair + Energy and Hair + Libido?

Is Hair + Energy vegan?

Will Hair + Energy cause me to grow hair in other places on my body?

What is the difference between Hair + Energy and Daily Energy+?

Can I take Hair + Energy with Berberine+?

Can I take JSHealth Vitamins Hair + Energy if I have a medical condition?

Can I take JSHealth Vitamins Hair + Energy during pregnancy and while breastfeeding?

Can I take JSHealth Vitamins Hair + Energy if I am on medications?

Hair + Energy

What are the benefits of Detox + Debloat and how does it work?

When should I take the Detox + Debloat?

Will Detox + Debloat help with bowel regularity?

Can I take Detox + Debloat with other medications?

Can I take Detox + Debloat whilst pregnant or breastfeeding?

What is the dosage of Detox + Debloat?

What makes Detox + Debloat different?

Is Detox + Debloat vegan?

Can I take Detox + Debloat with Lean+?

Can I take JSHealth Vitamins Detox + Debloat with Berberine+?

Can I take JSHealth Vitamins Detox + Debloat with Berberine+ and Lean+?

Can I take Detox + Debloat if I have a medical condition?

Detox + Debloat

What are the benefits of Skin + Digestion?

Does Skin + Digestion help with bloating?

Can I take Skin + Digestion formula along with other supplements?

What is the difference between Skin + Digestion and Skin Bright+?

What makes Skin + Digestion different?

What is the best time to take the Skin + Digestion?

What is Skin + Digestion?

Is Skin + Digestion vegan?

Can I take Skin + Digestion formula with Detox + Debloat?

Can I take JSHealth Vitamins Skin + Digestion if I am on medications?

Can I take JSHealth Vitamins Skin + Digestion during pregnancy and while breastfeeding?

Skin + Digestion

What are the benefits of Metabolism + Sugar Support?

Will Metabolism + Sugar Support help with weight loss?

What is the difference between Metabolism + Sugar Support and Berberine+?

When is the best time to take Metabolism + Sugar Support?

What makes Metabolism + Sugar Support different?

Is Metabolism + Sugar Support vegan?

Can I use Metabolism + Sugar Support and Berberine+ together?

How does Metabolism + Sugar Support help with sugar support?

Metabolism + Sugar Support

What are the benefits of taking the JSHealth Vitamins Daily Energy+ formula?

Is Daily Energy+ Formula vegan?

Can I take JSHealth Vitamins Daily Energy+ formula with other supplements?

When is the best time to take JSHealth Vitamins Daily Energy+?

What makes Daily Energy+ Formula different?

What is Daily Energy+?

Will Daily Energy+ make me feel jittery or affect my sleep?

Daily Energy+

What are the benefits of Deep Sleep+?

Can I take Deep Sleep+ with Advanced Magnesium?

Do I need to take the Deep Sleep+ with Daily Energy+?

What makes Deep Sleep+ Formula different?

Is Deep Sleep+ Formula vegan?

What is Deep Sleep+?

When is the best time to take JSHealth Vitamins Deep Sleep+?

Can I take JSHealth Vitamins Deep Sleep+ formula with other supplements?

Deep Sleep+

What time of the day should I take the Advanced Magnesium+?

What are the benefits of Advanced Magnesium+?

What is Advanced Magnesium+?

What makes Advanced Magnesium+ different?

What is the dosage of Advanced Magnesium+?

Is Advanced Magnesium+ vegan?

What form of magnesium is Advanced Magnesium+?

Can I increase my dosage of Advanced Magnesium+?

Advanced Magnesium+

What are the benefits of taking JSHealth Vitamins Advanced Magnesium+ Powder formula?

What is the flavour of JSHealth Advanced Magnesium+ Powder?

Why choose Advanced Magnesium+ Powder as your Magnesium supplement?

How do I use JSHealth Vitamins Advanced Magnesium+ Powder?

Is JSHealth Vitamins Advanced Magnesium+ Powder vegan?

Can I take both Advanced Magnesium+ tablets and Advanced Magnesium+ Powder?

Which formula is better, Advanced Magnesium+ tablets or Advanced Magnesium+ Powder?

What are the active ingredients in Advanced Magnesium+ Powder?

Can I increase my dosage of Advanced Magnesium+ Powder?

Advanced Magnesium+ Powder

What are the benefits of JSHealth Vitamins Fish Oil+?

Where is the fish sourced from for JSHealth Vitamins Fish Oil+?

Does JSHealth Vitamins Fish Oil+ have a fishy taste or smell?

Is the Fish Oil+ capsule a gelatine capsule?

Can I take Fish Oil+ with medication?

Can Fish Oil+ help with joint pain?

Which types of fish are used in JSHealth Fish oil+?

Fish Oil+

What is the difference between Mild Anxiety + Stress and Daily Energy+ and can I take them together?

What is the difference between Mild Anxiety + Stress and Mood + Emotional Balance and can I take them together?

What is Mild Anxiety + Stress formula?

What makes Mild Anxiety + Stress formula different?

What are the benefits of Mild Anxiety + Stress?

How do I take Mild Anxiety + Stress?

Is Mild Anxiety+ Stress vegan?

Mild Anxiety +  Stress

What are the benefits of Probiotic (Multi-Strain)?

Can I take Probiotic with Detox + Debloat?

Do I need to refrigerate the Probiotic?

Can I take Probiotic with Skin + Digestion?

What is Probiotic (Multi-Strain)?

What makes Probiotic (Multi-Strain) different?

How do I take Probiotic (Multi-Strain)?

Is Probiotic (Multi-Strain) Vegan?

Probiotic (Multi-Strain)

What are the benefits of Hormone + PMS?

Can I take Hormone + PMS with contraceptives such as the Oral Contraceptive pill?